TrustRadius Insights
Arcserve Backup has proven to be a reliable and versatile solution for a range of backup and data protection use cases. Users have …
Overview
What is Arcserve Backup?
Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.
Recent Reviews
Product Demos
CA ARCserve Backup Demo
YouTube
Product Details
- About
- Tech Details
What is Arcserve Backup?
Arcserve Backup is a comprehensive storage management solution for distributed and multiplatform environments that can backup and restore data from every machine on your network, including those running Windows, UNIX, and Linux.
Formerly of CA Technologies before Arcserve's divestiture (July 2014), Arcserve Backup utilizes magnetic tape storage backup as part of its storage management offering.
It offers control and visibility from one management console, whether supporting small-scale or large-scale enterprise environments across different platforms and organizations.
Jobs are submitted on a primary server and can be run either locally on the primary server itself, or remotely on any of the associated member servers. Users can perform and monitor job operations such as backup, restore, merge, scan, migrate, copy, compare, and so on for all servers from the primary server.
In addition, a central catalog file is created with descriptive information about each session and allows users to select the specific files and directories to be restored without having to query the database itself. When data needs to be restored, the program can quickly browse the content of each session in the catalog file from a single central location to locate the information.
With central reporting, users can launch and create scheduled reports for all servers in a domain from the primary server. Schedule, preview, print or email reports for all domain servers from the primary server.
Arcserve Backup Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(51)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Arcserve Backup has proven to be a reliable and versatile solution for a range of backup and data protection use cases. Users have successfully utilized Arcserve Backup UDP as their primary image-based backup and data protection solution. They have also found value in Arcserve Cloud Direct as a secondary offsite cloud backup solution. Additionally, organizations have switched to Arcserve Backup and Replication to improve backup functionality and replicate their live environments.
The flexibility of Arcserve Backup is evident in its ability to handle various backup scenarios, such as a customized D2D2T three-week scheduled job for backing up multiple servers. The product offers ample options for customizing the backup process to meet specific needs. Users have also experienced significant improvements in backup performance after migrating from legacy solutions like robotic libraries or tape drives. With Arcserve Backup, the time required for backups has been drastically reduced, from 20 hours down to 45 minutes or less.
Arcserve UDP is widely deployed across data centers and branch offices, serving as a centralized backup, replication, and disaster recovery solution. It effectively protects virtual machines, physical machines, applications, and databases. Users have noted that file restores are seamless and reliable with Arcserve UDP, ensuring that critical data can be quickly recovered when needed.
One standout feature of Arcserve Backup is its ability to perform automatic disaster recovery testing. This ensures that the organization's DR strategy remains robust by regularly validating the recovery process. Furthermore, users appreciate the longevity of Arcserve Backup, as it has been a trusted solution for over 20 years.
While the user interface of Arcserve Backup has evolved over time, users find it manageable once familiarized with its layout and features. For organizations with both virtualized and non-virtualized environments, Arcserve Backup remains the go-to choice for backing up and restoring critical data across the entire organization.
Overall, Arcserve Backup has garnered positive feedback from users who value its reliability, customization options, and improved backup performance. Its versatility and ability to cater to various backup requirements make it a strong contender for organizations seeking an effective data protection solution.
Diverse and powerful features: Several users have praised Arcserve Backup for its excellent range of features. These include dedupe, high availability, disaster recovery, bare metal recovery, replication, copy-to-tape function, instant virtual machines, automatic testing of disaster recovery environments, virtual standby, automatic restore of VMs and physical machines. This wide array of capabilities allows users to address various backup and recovery needs efficiently.
Responsive sales and technical support: Many reviewers have had positive experiences with Arcserve Backup's sales and technical support teams. They consider the support staff to be helpful and cooperative when dealing with any queries or issues that arise during the implementation or use of the software. This reliable customer service contributes to a smoother user experience.
Affordable solution: Users find Arcserve Backup to be a cost-effective option, especially for smaller sites. The software provides great functionality at a reasonable price point, making it an attractive choice for those looking for a budget-friendly backup solution without compromising on performance or reliability.
Costly and unclear pricing: Some users have found Arcserve Backup to be expensive, with additional infrastructure requirements that are not always communicated upfront.
Steep learning curve: Several reviewers have mentioned that the learning curve for Arcserve Backup is steep, especially for those who are not experienced in backup solutions.
Lack of Linux functionality: A number of users have expressed dissatisfaction with Arcserve Backup's Linux backup functionality, stating that it is lacking compared to its Windows counterpart.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
November 21, 2019
Arcserve Backup UDP Review
We use Arcserve Backup UDP for our primary image based backup and data protection solution. We use Arcserve Cloud Direct as our secondary offsite cloud backup solution.
- Arcserve Backup has many offerings to fit many business sizes and needs.
- It offers excellent features like dedupe, high availability, DR, and BMR.
- Arcserve Backup sales and technical support is good to work with.
- Very nice reseller program and benefits.
- Arcserve Backup can be costly.
- To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
- They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
- Arcserve Backup has had a positive impact on ROI, as a reseller we are able to build in a healthy profit margin by reselling the product and services.
- Some of our company managed services are based upon clients running Arcserve Backup.
- Data recovery and system recovery times have reduced over product upgrades and enhancements, causing much less downtime.
Both have similar feature sets. Unitrends seems to have a set number of configuration options for each environment and lays those templates down, whereas Arcserve Backup is more hands off with the initial backup configuration and do not have a basic SQL Template, for example. So Unitrends appears to be easier to get up and running out of the box.
4
All four techs in our support department use Arcserve Backup internally as well as support it for many of our clients.
2
Previous knowledge of backups, data protection, and recovery solutions is not required but recommended for using and supporting Arcserve Backup. Advanced technicians, technical engineers, or other type of level 2 or higher technical support person would be the ideal person to manage and support Arcserve Backup.
- Arcserve Backup is used for our daily backups and data protection.
- Arcserve Backup is used for all servers and critical WS protection\BMR.
- We use and resell the Cloud Direct version of Arcserve Backup for offsite and cloud storage backup options.
- We have been able to recover WSs with failed hard drives using the BMR feature and recovered WS back to a date in time.
- Utilizing both Arcserve UDP and Cloud Direct for a full DR solution.
- Using free workstation edition for one-off WSs.
- We could have images of server OS builds that could be stamped down using Arcserve Backup.
- Utilizing Cloud Direct more for remote locations and users.
August 28, 2017
Arcserve is a one of the best backup solution.
We use Aarcserve to backup more than 10 servers with a customized D2D2T three weeks scheduled job. Our single tape drive was so small, but Arcserve has enough options to customize it to fit our needs.
- Easy to use.
- Simple configuration.
- Easy to customize using script.
- Support line just send a link so I have to research by my own.
- Requires you to buy a license for every agent add on.
- VMWare compatibility.
- Data recovery is very nice.
- Licensing goes high if you add-on the other agents.
- Overall ROI is fair.
- Acronis Backup & Recovery and Veeam Backup & Replication
It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
June 27, 2017
Trusted Arcserve UDP Backup
Score 10 out of 10
Vetted Review
Verified User
We initially used a backup-to-tape solution utilizing a 2 tape drive 66 slot robotic library, backing up 1.4 TB of Windows and Linux files nightly. Our backup window exceeded 20 hours and had encroached our production window. Performance was being impacted. We purchased 2 Arcserve UDP 7300v appliances; one on premises, the other geographically located approximately 230 miles away. Arcserve now protects 10.2 TB, which dedupes down to approximately 2.6 TB. Our backup window has dropped from +20 hours to 45 minutes or less. All data is kept on the premises and replicated to the second unit that is offsite, providing redundancy. The 2nd Arcserve UDP appliance, which backs up servers at the offsite, replicates its data back to our home site. Arcserve UDP also provides data archive-to-tape (annual and quarterly) and local data file backup. Arcserve UDP excels in providing both. File restores are painless and flawless.
- Backs up Windows and Linux virtual and physical servers quickly. After the initial full backup, data is deduped and compressed. This dramatically reduced the backup window. Restores are easily accomplished, using intuitive web interfaces.
- The data is easily replicated between units. Scheduled to occur in the middle of the night, network bandwidth is not dramatically impacted. Truly, a set it and forget it operation.
- Using the appropriate UDP, administrators can actually "spin up" a virtual machine from the latest backup, allowing disaster recovery on your critical servers while repairing failures in the background.
- Copy-to-Tape function is available. This satisfies annual and quarterly data retention requirements.
- Linux backup status reports are not as granular as the Windows status reports. Linux email reporting does not include missed backup jobs, backup, or replication failures or success.
- Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Arcserve UDP is fast, reducing our backup window from +20 hours to less than an hour. Arcserve UDP also has proven itself when restoring databases and files to to the same location or alternate locations quickly and efficiently. We have also successfully created "synthetic" Full backup tapes from the current backup sets.
Arcserve UDP is deployed on all of our data centers and branch offices; we use it for central and remote sites backup, and for replication and disaster recovery. Additionally, we use the UDP for automatic DR testing and protection of all of our VMs, physical machines, applications, and databases.
- Backup of Virtual and Physical Machines
- Replication
- Instant Virtual Machines
- Copy to Tape
- Automatic testing of Disaster Recovery environments
- Virtual standby automatic restore of VM's and Physical machines
- Backup using hardware snapshots
- Backup of Exchange 365
- File System Archive is limited without stubbing
- Virtual Standby is limited to Windows only
- Using arcserve UDP we managed to reuse the storage used for the previous solution and extend the backup retention to 3 months from two weeks!
- The cost of using a single solution for backup, DR and replication is much lower than using backup software, VMware SRM and storage replications.
- BMR capabilities and v2v allows us to use VMware on the production mixture of VMware and hyper-v on the DR to reduce the costs.
We have selected ARCserve v.s the competition for several reasons - the Arcserve UDP data reduction was by far better than the competition, Additionally we found the solution easy to use compared to other alternatives, with the greatest replication and advanced features such as immediate access to backed up data without restore, SLA meeting and more.
10
IT consultants and Backup operators
1
Arcserve UDP is fairly simple to use and manage, every system admin can manage the solution - it is very easy to use and manage, and there is a lot of How-Tos available on YouTube.
- Backup and replications of Physical and Virtual Machines
- Disaster Recovery automation
- Easy recovery of applications, data and servers even without the need to restore the data
- Backup of cloud applications such as Office 365
- We use ARCserve UDP to create secondary copies of our machines for testing.
- We use it to run virtual to virtual replication from VMware to Hyper-V on a DR site.
- We use it to build and test a DR site.
- We are currently looking at arcserve archive manager for Exchange Archive
- Incremental forever backup of NAS shares to replace the NDMP